SchoolAppeal.ie ("we", "us") is operated from Ireland. This notice explains how we handle your personal data when you use our school appeal letter generator.
When you generate a letter, you provide: your name and address, your child's name and date of birth, school name and address, and details of your appeal. Payment is processed by our payment provider (payments made up to 12 October 2026 were processed by Stripe or PayPal) — we do not store card details.
If you use "Email me my preview", the email address you type is used once to send you one email and is not stored by us. If you leave a review after buying, we keep your star rating, optional comment and optional first name, with the date, linked to your purchase only through a one-way code, never to your name, address or email.
We use the information you provide solely to generate your appeal letter. After the letter is delivered, we do not retain your personal data on our servers. If you ask us to email you when payments reopen, we keep your email address and the page you were on, on a private server we control, use them only to send you that one message, and delete them within 90 days of sending it (or sooner if you ask). Our payment provider (and Stripe or PayPal, for payments made up to 12 October 2026) retains payment records in accordance with its privacy policy.
We process your data on the basis of contract performance (to provide the letter you purchased) and legitimate interests (service operation and fraud prevention).
We do not sell your personal data. We share data only with trusted service providers necessary to operate the service:
To create your appeal letter we send the details you enter to our AI provider, Anthropic, which processes them on servers in the United States. Where personal data is transferred outside the EEA — to Anthropic, and where applicable our payment provider, PayPal and Stripe (for earlier payments) and Vercel — the transfer is protected by appropriate safeguards, namely Standard Contractual Clauses and/or the EU–US Data Privacy Framework, under each provider's data-processing terms. Anthropic retains API inputs for up to 30 days for safety and security purposes, then permanently deletes them, and does not use data submitted through its API to train its models.
Under the GDPR and Data Protection Acts 1988–2018, you have the right to access, rectify, or erase your personal data, and to lodge a complaint with the Data Protection Commission.
We use only essential cookies required to operate the site. We do not use advertising or tracking cookies.
For any privacy queries: hello@schoolappeal.ie